Testimonials

We will appreciate Your opinion about our service!











"Spacious, cozy and comfortable apartment in the very heart of the city. Very clean place and there is all necessary stuff for a comfortable stay. In the walking distance (2 minutes) there is a main pedestrian street with many cafes and restaurants. Calm, closed yard that is allowed only for the people who stay in this building. A great and pleasant host. We were very pleased to stay here. Will definitely recommend to friends!"
Andrew Ivanov, Ukraine, 26 SEP 2017

"Second time I have stayed at one of Yevgeniya's flats. She is always great and makes sure you are comfortable and have the support you need. I always recommend her highly."
Barry Gropp, USA, 20 MAY 2017

"The apartment (ID 82) was spacious and nice. It felt much more like a home than a room. The double front door was a little odd but added a level of security. The location was convenient to the park and to the central cafes and shops. I can't say enough about Yevgeniya. As a host she goes way above and beyond. I got a cold and asked her where to go for some cold medicine and she made a special trip out to get the medicine and bring it to me instead."
Brian Haynes, UK, 17 APR 2017

"Yevgeniya is a lovely and welcoming host, she helped with taxis and has a delightful apartment, the floor space is modest but it has been maximized by putting the bedroom on a mezzanine floor above the bathroom, headroom is limited but it's still delightful. It was clean and well-kept. There is s lovely bakery about 100m from the apartment and there are reasonable restaurants and good cafes nearby, which Yevgeniya will point out."
Chris Lowe, UK, 23 FEB 2017

"My host was very proactive and advised me of everything I need to know, supermarkets, restaurants, attractions and even allowed me to checkout late which was excellent. She was available anytime to answer my questions during my stay. The apartment was top class with best cleanliness and very comfortable. I will recommended all my friends and will be again staying there when coming back to Poltava."
Prasan Bhattacharya, Australia, 07 NOV 2016

"I have used their services, and I enjoyed every minute. Yevgeniya was kind, spoke very good English, and was very professional. If you need something, call them. I highly recommend them."
Scott A. McKinney, USA, 27 AUG 2016

"Further to my last trip, I highly recommend your Agency. You are very professional nice and helpful. In addition the apartment corresponds to the description on the website. All the managers are very kind and the Director, Mrs Yevgeniya is frequently asking if everything is fine. Pour les Clients francophones, vous pouvez faire confiance à cette agence et les services annexes proposés: interprète (merci Irina) Taxi (merci Alex)."
Bastien Lestang, France, 22 JUL 2016

"I liked everything. The Agency Staff were professional, and assisted me in whatever it took to make my stay in PoltavaCity Apartments a comforting experience. I would recommend to anyone, for the price of a rental, you get more then what you pay for. I would definitely select them for another stay in the future. "
Tom Martinez, USA, 25 MAR 2016

"This company needs to be recognized and mentioned at least from my point of view. If you plan to visit this wonderful city called Poltava I highly recommend you check out this Apartment Rental Company called PoltavaCity.com. I can't say enough about the studio apartment I rented out for 2 months. The apartment allows you to feel like at home. It's very comfortable, the decor is pleasing to the eyes, and has almost all the amenities you can ask for (apartment address: 12, Frunze St.). What really made my stay here in Poltava pleasant and enjoyable was Yevgeniya Romanova the Managing Director and her staff. Instead of just being an apartment rental business she made you feel as though you were part of her family. She was always concern from the very first day and everyday if everything was to your satisfaction. She and her staff would always accommodate any concerns or wishes that you may have anytime or any day. Thank you Yevgeniya and your staff for giving me a great vacation. I will be back again! "
Al Dacasin, USA, 11 DEC 2015

"I found the apartment to be well furnished with everything necessary for a pleasant stay and Yevgeniya was most helpful in meeting me earlier than planned. A very pleasant stay in Poltava and keen to return to see more of this beautiful city."
Alan Fletcher, New Zealand, 01 SEP 2015

"From the pickup at the airport to the apartment itself everything went smoothly and very professional. The apartment was clean and comfortable. I have stayed in other apartments in the Ukraine and other parts of the world and was extremely impressed with the the service provided, from the time spent showing me key features of the apartment to the map of the city provided along with local attractions highlighted. I look forward to returning and will certainly use this agency again."
Andrew Piontek, USA, 20 APR 2015

"It is the second time I use your services, I want to thank all of your company and in particular Yevgeniya for her kindness, her professionalism and its availability, you are a company very serious and reliable I was always good with PoltavaCity, very comfortable apartments and real to photos, very serious even during transfers. I hope to visit you soon. My wishes."
Alessio D'Agostino, Italy, 14 JAN 2015

"Hello and thanks PoltavaCity Agency. The apartment was nice and comfortable and thank you Yevgeniya you were super in help me with the apartment, you were there waiting for me when i arrived in Poltava and she walked me through the place and gave me all the information i needed then handle me the keys and i was very please for everything sincerely."
Richard Ward, UK, 13 JAN 2015

"Hello and thanks PoltavaCity Agency. The apartment was nice and comfortable and thank you Yevgeniya you were super in help me with the apartment, you were there waiting for me when i arrived in Poltava and she walked me through the place and gave me all the information i needed then handle me the keys and i was very please for everything sincerely."
Gallo Delgado, USA, 24 NOV 2014

"PoltavaCity Agency is by far the best I have experience since I have taken my trip to Ukraine. The agency went above my expectations to provide help and advice to me, as my stay in Poltava went well and blessed. Alex is a wonderful and calm driver that is a professional with his work. To have to wait for over 2 hours for a delay shows a lot of character about a person who cares and is patience is virtue. Yevheniya is a wonderful and beautiful manager with grace and beauty. She really make you smile and has a heart of gold that truly shines through. You can truly admire how PoltavaCity takes good care of you, and you feel like home away from home. I truly do recommend PoltavaCity, as anyone needs a place to stay, and a true friend I would most certainly use again. It went above my expectations, and I have nothing but good for PoltavaCity. Thanks for all the hard work, and caring you do. It was an honor to stay in Poltava with PoltavaCity agency. God bless, and God Speed."
Daniel Monfort, USA, 13 NOV 2014

"I like the PoltavaCity agency very much. I had problems with my flight to Poltava and had to delay it. I called the agency and told them about my situation. The PoltavaCity Agency made me a new time and new arrangement with no extra costs, everything was taking care off. Alex (the driver) is a very pleasant person. And I'm looking forward for him to pick me up again. Thank you for a great service, I will recommend you for all."
Michael Knudsen, Denmark, 17 OCT 2014

"This PoltavaCity Agency is great! It was my second time to Poltava, and Alex the driver was waiting for me after baggage claim in Boryspil. I needed a few dates for breakfast because none of my friends would wakeup before noon, so Yevgeniya provided me with great company to spend breakfast with, at the best hotels in Poltava. Also helped me find a restaurant I was interested in finding. Very helpful for anything at all, feel free to ask. Right on time Aleх was waiting to take me back to Kiev. And Yevgeniya also provided me with a link to reserve a room at the airport at Borispyl. Great people make for great service, and PoltavaCity is great people!"
Tim Rogers, USA, 04 MAY 2014

"I decided to have a New Year celebration in Poltava and was pleasantly surprised how quick and easy I was able to book an apartment through the company PoltavaCity. I was pleasantly gladdened with the price for the accommodation – despite the holiday time when the prices are very high my trip was rather budgetary. The apartment where I stayed was very cozy and comfortable and it can be said that I felt like at home. Special thanks I want to say to Yevgeniya for the attention, kind-heartedness and a constant willingness to help. She gave me the opportunity to choose what way to make the payment. I paid not by cash but by credit card online and also she organized for me an early check-in without the additional payment. All the questions I asked were answered immediately. It was a pleasure for me before coming to Poltava to receive a booking confirmation with my early check in and wishing me a nice trip. Also, it was a pleasure for me when Yevgeniya met me near the apartment, showed me all the stuff for cooking, etc. I travel a lot and I really appreciated a wonderful map of Poltava sightseeing that Yevgeniya gave me while checking me in. I spent a great time in this city and do hope to come back in the future.
I‘m very grateful to PoltavaCity company and personally to Yevgeniya for a warm welcome and the ideal attitude to the guest. And thank you very much for your congratulations with New Year and my birthday."
Elena Alekhina, Russian Federation, 16 FEB 2014

"I recently used the service of PoltavaCity.com for both airport transportation and hotel booking. Prior to making the trip I had contacted the office of PoltavaCity.com with a few questions and within hours Yevgeniya answered them all. Payment for both the hotel and transportation from and back to the Kharkov airport was done securely online prior to my departure. Upon arrival in Kharkov a driver was waiting for me just out side passport control, he drove me directly to my hotel. It was nice while leaving the airport for Poltava Yevgeniya called to welcome me to Poltava and that the hotel was waiting for my arrival, and just to express how much PoltavaCity cares about the service it provides, my flight landed after 10:30 PM.
I have traveled into Ukraine in the past and I can say that PoltavaCity.com has provided the highest quality of service I have experienced. During my visit Yevgenuya was always available to answer questions and aid assistance. When it was time for my departure the driver was on time in the lobby of the hotel for my return to the Kharkov airport. When ever I return to Poltava I will not hesitate in choosing PoltavaCity.com."
Kelly Burdick, USA, 16 DEC 2013

"We would like to thank PoltavaCity Agency for making our stay so comfortable.Our check in and check out was at the exact time, no worries about getting to the spartment. It is in the centre, easy to reach, and all the stuff that you need when staying are right there.
Thank you so much!"
Agnė Bubnytė, Lithuania, 18 JUL 2013

"Dear Yevgeniya, I writing this letter to recognize you and thank you for your courtesy and dedication in handling my recent trip (December 6/12 to January 9/13) to Poltava and Ukraine. I also really appreciated the professional, punctual service and helpful attitude of your drivers Alex and Alex who provided the airport transfers and drove me to other cities and how distance was never an obstacle to them.
From the initial contact you answered all my queries and left no doubt in my mind about the professionalism of your service. Though one may have some legitimate hesitations in arranging a trip on the net there were no bad surprises with you. And there were no bad surprises regarding the airport pickup, transfers or accommodation and all the other services you promised.
I also appreciated the possibility to pay by credit card hence reducing the risks associated with carrying a large amount of cash. The apartment (ID69) was exactly as shown and described on your website, centrally located as promised and in a very nice, safe, and convenient area. All amenities were also as described and it was very clean, well equipped, cozy and comfortable. Simply put, what I saw and what I was promised is what I got, and I also appreciated the weekly cleaning and fresh linens.
And if there was anything else I needed, you were only a phone call away. Actually, I never had to call. Yevgeniya made sure to call me almost every day to make sure I was comfortable, had everything I needed, that everything worked and was there anything further she could do to make my stay more pleasant. Consummate professionals are far and few; you are by and large, the best at your craft. You exude professionalism and strength and put your heart into everything you do.
Thank you for making my stay absolutely perfect. I have absolutely no hesitation in recommending you to anyone traveling to Poltava or the Ukraine. It is refreshing to see a company that understands the value of good customer service and the importance of good business ethics, while adding the personal touch to make sure your visit is successful and enjoyable. I would just like to add that if any potential clients would like to hear a reference or an endorsement, then please feel free to provide my contact information to them. I would be happy to "sing the praises" of Yevgeniya and Poltavacity.com. As a footnote, I would also like to extend my gratitude to the wonderful people of Poltava for the kindness and friendly hospitality."
Peter Brady, Canada, 12 JAN 2013

"I want to thank Yevgeniya Romanova for her and her companies outstanding services that i recieved before and during my trip to poltava. The pickup and drop off service was exactly on time, the communication was second to none, English was amazing and needed as i am ashamed to say i traveled to poltava not knowing any of the language spoken there, Note to travelers - learn at least some Russian it will make your stay so much easier and more enjoyable.
Failing that i would recommend using one of poltavacities translators to show you about and tell you about the city. Yevgeniya met me at my hotel before i left and what a nice lady, could not thank me enough for my custom, this company offers outstanding services, better than anything i have used in the past.
I will be returning to the Ukraine in the near future and i will use the service again without hesitation.
Lastly let me thank you again for what you did for me and next time i come to visit i will use one of your apartments as i now have every confidence in your services."
Gary Parker, Wales UK, 17 SEP 2012